When: February 2018
Duration: One night
Room booked: Superior King City View Room
Room upgrade: Premium Sea View Room King Bed
Free drink on arrival: traded for 400 IHG points
Newspaper: Not received – not asked by them or by me
Bathroom amenities: Agraria
Ambassador amenities: 4 pieces of fruit, gift box with local sweets.
The ambassador amenities were not in the room, I went to the reception to ask for them. As they felt bad for forgetting, they put 5 bottles of water in my room. The next day, before check-out they brought an Ambassador gift, a sachet with local handmade soap from “RëS”. Normally they bring the ambassador gift the same day to the room. This was brought just before I was leaving.
Overall experience: Good
The staff was extremely friendly. Although they forgot the Ambassador amenities first, after notifying the reception about it, they were quickly to fix it. Why stay in Phoenicia if I rated IC Le Vendome as Excellent?
The view was magnificent from my room.
This is the hall.